Does Medical Solutions keep my personal information?

Medical Solutions is GDPR compliant and will not keep or use personal information in any way that conflicts with the reason it was requested. Personal details are requested solely for the purpose of carrying out contracted care. If you have any questions about how your information is used, please call or email us.

Can I make specific requests, for example a male- or female-only crew?

Yes. We can accommodate specific requests where availability allows. Some requests require advance planning, so please raise them with us as early as possible.

How do you decide the right level of cover for my event?

Our planning team works with you and your organisers to understand attendance, site layout and the medical requirements, then drafts a risk assessment based on event information and approved guidance policies.

Which types of event do you cover?

Arena concerts and exhibitions, music festivals, sporting events, agricultural and equestrian shows, motorsport, water sports and fight events — from small gatherings to festivals of up to 80,000 capacity per day.

What equipment can you bring on site?

Frontline specification ambulances, 6x6 all-terrain vehicles, rapid response vehicles and a command and control unit. For larger events we can provide a fully equipped field hospital with patient monitoring, ultrasound and X-ray.

Are you CQC registered?

Yes. Regulated medical activities are delivered within a structured clinical governance framework, supported by audited policies, incident reporting, supervision, equipment controls and quality monitoring.

What documentation do you provide for SAG and licensing?

Documentation can include a Medical Risk Assessment, a Medical Management Plan, and policies, certificates and summaries — giving you an evidence-based medical plan that is practical, proportionate and easy to defend.

Can you provide X-ray on site?

Yes. Our specialist event X-ray capability is contained within ambulance vehicles, covering chest and musculoskeletal imaging through IR(ME)R 2017 compliant pathways. Images can be transmitted electronically for consultant radiologist-led reporting.

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